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                  You may pay by phone or report claims at any time. We are also available to answer your calls and emails from 8 a.m. to 5 p.m., Eastern Time, weekdays and from 8 a.m. to noon on Saturdays.

                  POLICYHOLDER CONTACTS

                  If you are a current home, auto or business policyholder seeking routine service, such as address or coverage changes or forms, please send us an email. If you are a life policyholder, please complete and return a Policy Service Form.

                  Claims
                  877-242-2544
                  Automated Pay By Phone
                  800-364-3400
                  Payment Support
                  888-242-0888
                  Online Services Support
                  888-242-0888
                  Personal Policy Services
                  888-242-8811
                  Life Policy Services
                  800-783-4479
                  Business Policy Services
                  888-242-8811

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                  OTHER CONTACTS
                  Agency Technical Support
                  866-513-1133
                  Human Resources
                  513-870-2199
                  Investor Relations
                  513-870-2768
                  Leasing
                  513-870-2203
                  Media
                  513-603-5323
                  Privacy Information
                  888-744-2170
                  Shareholder Services
                  866-638-6443
                  General Inquiries
                  513-870-2000
                  888-242-8811

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                  MAILING ADDRESS
                  P.O. Box 145496
                  Cincinnati, OH 45250-5496

                  STREET ADDRESS
                  6200 S. Gilmore Road
                  Fairfield, OH 45014-5141


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